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Irska · IT-storitve, programska oprema, internet in podpora

Uradni naslov · English

IT3507C- CFT for the Provision of a Customer Support Software and Ticketing System for the Education Shared Business Services (ESBS)

Education Procurement Service (EPS) · Irska

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Rok Ni navedeno
Ocenjena vrednost400 000 EUR
Objavljeno8. sep. 2026
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Uradni povzetek · English

Kaj je predmet naročila?

Education Shared Business Services ESBS is now seeking proposals from qualified tenderers for the supply, installation, configuration, and support of a Customer Support Software and Ticketing System. ESBS currently has five business units Higher Education Payroll Shared Services, ETB Apprentices and Learners, ETB Payroll, ETB Finance, ETB Data and Reporting Each Business unit operates independently and has unique workflows, processes, and support structures. Therefore, it is essential that the chosen software provides individual, configurable instances for each business unit, allowing for tailored configurations without compromising the consistency or integrity of the underlying platform. The system will be a single helpdesk software platform that can be deployed across all Five business u

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    · TED 276147-2026

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    · TED 618420-2026

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TED · 618420-2026. Preverjeno 11. sep. 2026 06:05.

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