Tildelt TED · Kilde · Sprog: English

Irland · IT-tjenester, software, internet og support

Officiel titel · English

IT3507C- CFT for the Provision of a Customer Support Software and Ticketing System for the Education Shared Business Services (ESBS)

Education Procurement Service (EPS) · Irland

Se udbud under dette navn
Officielt resumé · English

Education Shared Business Services ESBS is now seeking proposals from qualified tenderers for the supply, installation, configuration, and support of a Customer Support Software and Ticketing System. ESBS currently has five business units Higher Education Payroll Shared Services, ETB Apprentices and Learners, ETB Payroll, ETB Finance, ETB Data and Reporting Each Business unit operates independently and has unique workflows, processes, and support…

Hvad indkøbes?
Frist Ikke oplyst
Anslået værdi400.000 EUR
Offentliggjort8. sep. 2026
Åbn officiel meddelelse ↗

Officielt resumé · English

Hvad indkøbes?

Education Shared Business Services ESBS is now seeking proposals from qualified tenderers for the supply, installation, configuration, and support of a Customer Support Software and Ticketing System. ESBS currently has five business units Higher Education Payroll Shared Services, ETB Apprentices and Learners, ETB Payroll, ETB Finance, ETB Data and Reporting Each Business unit operates independently and has unique workflows, processes, and support structures. Therefore, it is essential that the chosen software provides individual, configurable instances for each business unit, allowing for tailored configurations without compromising the consistency or integrity of the underlying platform. The system will be a single helpdesk software platform that can be deployed across all Five business u

Meddelelseshistorik

Udbudsforløb

Følg de vigtigste faser og opdateringer i dette udbud.

  1. Berigtigelse

    · TED 276147-2026

    Åbn officiel meddelelse ↗
  2. Resultatmeddelelse Aktuel meddelelse

    · TED 618420-2026

    Åbn officiel meddelelse ↗

Data er omstruktureret for at være lettere at læse. Den officielle meddelelse og udbudsdokumenterne er altid gældende.

Kilde og pålidelighed

TED · 618420-2026. Kontrolleret 11. sep. 2026 06.05.

Data er omstruktureret for at være lettere at læse. Den officielle meddelelse og udbudsdokumenterne er altid gældende.

Indberet en fejl via e-mail