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Spain · Repair and maintenance services

Official title · Español

servicios de soporte al Centro de Atención al Usuario (CAU), mantenimiento del puesto de trabajo y del sistema de ticketing del Ayuntamiento de Palma

Junta de Gobierno del Ayuntamiento de Palma de Mallorca · Spain

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Deadline Oct 6, 2026 23:59 UTC+02:00
Estimated value16,078,974.97 EUR
PublishedSep 8, 2026
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Official summary · Español

What is being procured?

El objeto del contrato consiste en la prestación integral del servicio de soporte al Centro de Atención al Usuario (CAU), que constituye una unidad funcional única e indivisible desde el punto de vista técnico y operativo, al integrar de forma conjunta los procesos de atención, soporte, gestión de incidencias, coordinación técnica y cumplimiento de los Acuerdos de Nivel de Servicio (ANS).

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  1. Read the complete documents and amendments
  2. Check participation conditions and required documents
  3. Check whether a site visit or meeting is required
  4. Review award criteria and their weighting
  5. Check available resources, budget and schedule
  6. Confirm the submission process and deadline

TED · 617858-2026. Checked on Sep 11, 2026, 6:05 AM.
https://ted.europa.eu/es/notice/-/detail/617858-2026

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  1. Competition notice Current notice

    · TED 617858-2026

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TED · 617858-2026. Checked on Sep 11, 2026, 6:05 AM.

Data is restructured for easier reading. The official notice and procurement documents always prevail.

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