Službeni sažetak · English
Što se nabavlja?
The Norwegian Parliament ́s current system for handling user enquiries, Footprints, is nearing the end of its technological lifetime and it no longer fulfils the requirements for modern, secure and effective case handling. For the users, the current situation means that enquiries need to be directed through several different channels – such as Footprints, email, telephone, SMS and physical attendance – which creates uncertainty as to where to address, who is following up, and what the status of the case is. In order to meet these challenges, the project New System for User Enquiries was established with the aim of acquiring and introducing a modern ESM platform (Enterprise Service Management), in which a new system for user enquiries is established as the first system on the platform. An E
Strojni prijevod za lakše razumijevanje. Službeni sažetak ostaje mjerodavan.
Službeni sažetak · English
The Norwegian Parliament ́s current system for handling user enquiries, Footprints, is nearing the end of its technological lifetime and it no longer fulfils the requirements for modern, secure and effective case handling. For the users, the current situation means that enquiries need to be directed through several different channels – such as Footprints, email, telephone, SMS and physical attendance – which creates uncertainty as to where to address, who is following up, and what the status of the case is. In order to meet these challenges, the project New System for User Enquiries was established with the aim of acquiring and introducing a modern ESM platform (Enterprise Service Management), in which a new system for user enquiries is established as the first system on the platform. An E
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Obavijest o ispravku Trenutačna obavijest
· TED 348009-2026
Izmijenjeni odjeljci: 2 Otvorite službenu obavijest ↗
Podaci su preuređeni radi lakšeg čitanja. Službena obavijest i dokumentacija uvijek imaju prednost.
Izvor i pouzdanost
TED · 348009-2026. Provjereno 22. kol 2026. 11:05.
Podaci su preuređeni radi lakšeg čitanja. Službena obavijest i dokumentacija uvijek imaju prednost.