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Belgium · Software packages and information systems

Official title · Nederlands

Aankoop, implementatie, integratie, ondersteuning en verdere optimalisatie van callcentersoftware.

Ziekenhuis aan de Stroom vzw (ZAS) · Belgium

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Official summary · Nederlands

What is being procured?

ZAS wenst geïntegreerde en toekomstgerichte tooling te verwerven ter ondersteuning van centrale afsprakenplanning, centrale telefonie en decentrale secretariaten. De huidige callcentersoftware ondersteunt de schaal, complexiteit en toekomstambities van ZAS onvoldoende. Met deze opdracht wil ZAS bereikbaarheid, efficiëntie, uniformiteit en kwaliteit van de telefonische dienstverlening en afsprakenplanning structureel verbeteren.

Deadline Nov 23, 2026 09:00 UTC+01:00
Estimated value3,278,500 EUR
PublishedOct 23, 2026
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TED · 736130-2026. Checked on Oct 29, 2026, 12:05 PM.
https://ted.europa.eu/nl/notice/-/detail/736130-2026

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TED · 736130-2026. Checked on Oct 29, 2026, 12:05 PM.

Data is restructured for easier reading. The official notice and procurement documents always prevail.

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