Official summary
What is being procured?
This direct award procurement is a concession contract to continue the existing prisoner telephony service for the prisons in England and Wales which are run by HM Prison and Probation Service. The Bridging Agreement is drafted as an extension/contract change notice to the current PTS contract. The prisoner telephony service (PTS) is currently provided by British Telecommunications Limited (company number 01800000) (BT) in the prisons in England and Wales which are run by HM Prison and Probation Service and has been for several years. The ability for prisoners to maintain relationships with family and friends is critical as it contributes to prisoners’ wellbeing, order and discipline, rehabilitation, and a reduction in the likelihood of reoffending. The main communication channel in use
Free
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Notice history
Procurement timeline
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No other related notice has been identified yet.
Data is restructured for easier reading. The official notice and procurement documents always prevail.
Source and reliability
Find a Tender · ocds-h6vhtk-066032. Checked on Sep 10, 2026, 6:06 PM.
Data is restructured for easier reading. The official notice and procurement documents always prevail.