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United Kingdom · Business services: legal, marketing, consulting and recruitment

Official title · English

Provision of out of hours customer call centre services.

Connexus Homes Limited · United Kingdom

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Official summary

Connexus is undertaking this tender exercise to secure a high quality, reliable and customer focused out of hours emergency repairs call handling service for its customers. The service is required to ensure that customers can access timely support outside of Connexus’ normal working hours, including evenings, weekends, bank holidays and other closure periods. Connexus is seeking to appoint a supplier with proven experience of delivering out of hours…

What is being procured?
Deadline Nov 6, 2026 12:00 UTC
Estimated valueNot announced
PublishedOct 12, 2026
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Official summary

What is being procured?

Connexus is undertaking this tender exercise to secure a high quality, reliable and customer focused out of hours emergency repairs call handling service for its customers. The service is required to ensure that customers can access timely support outside of Connexus’ normal working hours, including evenings, weekends, bank holidays and other closure periods. Connexus is seeking to appoint a supplier with proven experience of delivering out of hours services within the UK social housing sector, capable of managing calls professionally, sensitively and in line with agreed Connexus protocols.…

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    · Find a Tender ocds-h6vhtk-0785ef

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Source and reliability

Find a Tender · ocds-h6vhtk-0785ef. Checked on Oct 13, 2026, 7:12 AM.

Data is restructured for easier reading. The official notice and procurement documents always prevail.

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