Official summary
What is being procured?
Troms County invites tenderers to a competition for a contact centre system for customer dialogue and case handling for the public transport and mobility offer in Troms. The contract period is from 01.03.2027 - 01.03.2030. In addition the contracting authority has an option for an extension of up to 2 (1+1) years. The tender contest is subject to financing. Tenderers are encouraged to go through the tender documentation carefully and get in the competition rules. If the tender documentation appears unclear, suppliers are encouraged to ask questions to the contracting authority through the Hyyr portal. The assignment is further described in Annex 1 Requirement Description and Requirement Specification.
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Preparation checklist
Prepare my response
Checks to carry out in the official documents. This guide is not an automated document analysis.
- Read the complete documents and amendments
- Check participation conditions and required documents
- Check whether a site visit or meeting is required
- Review award criteria and their weighting
- Check available resources, budget and schedule
- Confirm the submission process and deadline
TED · 692161-2026. Checked on Oct 7, 2026, 11:05 AM.
https://ted.europa.eu/en/notice/-/detail/692161-2026
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Data is restructured for easier reading. The official notice and procurement documents always prevail.
Source and reliability
TED · 692161-2026. Checked on Oct 7, 2026, 11:05 AM.
Data is restructured for easier reading. The official notice and procurement documents always prevail.