Audience Research and Segmentation Studies in Eastern Europe and the Western Balkans

Official summary

What is being procured?

International Media Support (IMS) seeks to establish a pool of qualified research providers through framework agreements to deliver recurring audience segmentation studies and related audience intelligence services across Eastern Europe and the Western Balkans. IMS reserves the right to enter into more than one framework agreement as a result of this tender. Across the region, disinformation, information manipulation, and declining trust in information sources continue to affect public discourse and democratic resilience. To design effective responses, media organisations, civil society actors, and other stakeholders require a deeper understanding of audience behaviours, information needs, media consumption habits, levels of trust, and vulnerability to harmful narratives.…