Official summary
What is being procured?
SDCC are seeking to implement a new Digital Services Platform to enhance customer care and issue resolution processes. The goal is to build a more efficient and effective system capable of handling the increasing volume and complexity of customer requests.
Notice history
Procurement timeline
Follow the main stages and updates linked to this procurement procedure.
Data is restructured for easier reading. The official notice and procurement documents always prevail.
Source and reliability
TED · 567606-2026. Checked on Aug 24, 2026, 7:05 PM.
Data is restructured for easier reading. The official notice and procurement documents always prevail.